I have Light Pencil, Dark Pencil and Pen & Ink way of recording when people contact me for Gigs.
A Light Pencil means they inquired, but that is all it was - It was a casual inquiry as to whether I am available, prices and other questions. Sometimes they fill out my form found on line here: http://alansands.com/contact. No one is promising anything to anyone else. It was just a friendly inquiry.
Dark Pencil is a more serious inquiry. It means you have asked I keep you informed of my availability because you are seriously considering me, or one of my acts for this event. Some call this a “First Right of Refusal” Again, there is no obligation on either parties side, but I have made notes and will talk to you again. I also ask that if you decide to say, “NO” you give me the courtesy of letting me know, just like you’d like me to tell you if I can no longer wait for a reply and am taking another gig that date.
Pen & Ink - Means you have requested a contract. To make me Pen and Ink something, you have to fill out my form on line - http://alansands.com/agreement - and then I will get you an agreement. I will ask for a deposit. We are "Good-to-go" as long as negative energy in the universe does not interfere.
My Cancellation Policy:
Even if you send me a deposit, even if you sign my contract, I know “shit happens.” When shit happens and nothing can be done about it, I do not hold people responsible.
As long as a non-refundable plane ticket or rental car has not been purchased, as long as the performer has not gotten in their car and driven to the event, as long as another event has not been passed on to accommodate your event, I will allow someone to cancel a signed contract and I will refund any refundable / not spent portion of a deposit.
I do not wish to treat people the way airlines, insurance companies and leasing companies treat my daughter and me. Yes, it costs me money - but my disappointment is easier to stomach than your being pissed off at me. Life is short. I do not want people remembering me in negative ways over money. There are so many other creative ways I can piss you off and I am an artist, not a business man :-)
I also expect you will allow me to get you another performer of equal or better value for the same price to perform the same services if I need to get out of the agreement for any reason, whether it be a career opportunity or more money, less travel to make the same money, or any other reason that is reasonable.
I believe in Win/Win relationships.